UlsterHelps.org

Alliance for Positive Health

*Bi-lingual

Health Navigators provide assistance to any individual looking to be enrolled in health insurance. Face to face appointments can also be scheduled to help you navigate through the insurance process.

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Maternal Infant Services Network

*Bi-lingual

MISN can help you enroll in health insurance through the NY State of Health Marketplace. The Community Health Advocates program helps individuals who are uninsured or underinsured understand how health insurance works. Advocates help individuals resolve disputes and medical billing problems, understand health insurance terms and policies, learn about charity care and financial assistance programs, know about appeal and fair hearing rights, and obtain approvals for needed medical services.

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NY Attorney General Eric Schneiderman

New York State residents are encouraged to call the Attorney General’s Health Care Helpline for assistance in obtaining treatment. The Helpline assists the Attorney General in holding health insurance companies accountable to their legal obligation to provide necessary substance use treatment.

Ulster County Family Advocate

The Ulster County Family Advocate is an experienced professional who helps individuals and families explore substance use treatment and recovery options in the region and helps them navigate through the process, including access to applicable insurance coverage and benefits. 

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Understanding Your Rights For Substance Use Disorder Treatment and Insurance Coverage

New York and Federal Mental Health and Addiction Parity laws were enacted to require health plans to cover mental health treatment in a comparable manner to medical/surgical treatment. This brochure highlights the actions consumer should take when they believe these laws have been violated.

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